![]() The microscope should show up in the “Cameras” section, but it may show up in “Imaging Devices”.Ĭlick the little arrow on these sections to expand the listings, and find the “USB Microscope” Listing (In the picture below, mine is right next to the on board camera it has switched places with. Press Windows+R to open Run, type “devmgmt.msc”, then press enter to go into Device Manager. I hope my explanation was helpful? Let’s try these steps to see if we can clear this up:įirst uninstall the Digital Viewer software. But, this issue is one that is with Windows, and isn’t tied to the microscope specifically so it may not be resolved. There are some steps we can try to see if the issue can be resolved. This is most likely why you see the microscope when you pick the webcam. This, unfortunately can throw windows for a loop and get the devices confused. ![]() I would suggest to close all apps, and browsers and try opening the digital viewer software on its own to see if that gets rid of the message.Īs mentioned, our microscope uses the same USB Video Class drivers found in webcams, like your C922X Logitech Webcam. Does this message come from the Digital Viewer software, or Windows?ĭo you have both Digital Viewer and OBS/other programs open at the same time? Compatible programs can, “claim” a camera and keep it from opening in another app if multiple apps are open. With respect, I haven’t seen this message before.
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